Frequently Asked Questions
Q. Is SaveBigOutdoors authorized dealers of the
products that they sell?
A. Yes, SaveBigOutdoors is an authorized dealer of the
products that we sell.
Q. Are the products that SaveBigOutdoors.com
sales covered under the manufacturers warranty?
A. Yes, the products are fully covered under each of our
manufacturers warranties.
Q. If I'm not satisfied with my purhcase, what
should I do?
A. Your total satisfaction is guaranteed. To obtain a
replacement or refund, simply return the purchase in its
original condition within 30 days. Please contact us with
any concerns or return requests.
Q. Can I contact you by phone?
A. Yes, call us toll free with in the U.S. at 1-866-602-5045.
Q. Can I order on line?
A. Yes, use our secure order form for quickest delivery.
Q. Tell me more about your secure order form.
A. Your personal information and security is very important
to us. All credit card information is transferred via
secure connection, using the strongest encryption on the
net. Your personal information will NEVER be made available
to anyone under any circumstances.
Q. Can I order by Check or Money Order?
A. Yes (USA only), write down the item name, size, color,
etc., your telephone number, ship to address, and send
a check or money order made out to Save Big Outdoors to:
Save Big Outdoors
491 White Plains Road
Anniston, AL 36207
Q. Do I have to pay taxes?
A. No, you will not be charge any sales taxes. We have
to pay sales taxes on items purchased from Alabama, but
we will not charge the customer. Save Big Outdoors pays
it.
Q. How quickly do you ship?
A. Online orders will be shipped in 3-7 days unless the
rare occasion that we are out of stock of an item. In
the rare occasion that we are out of stock of the item
that you purchased we will send you an email letting you
know an approximate ship date. You will also be given
the option to change your order, wait on the item, or
we will be happy to refund your money.
Q. What is your method of shipping?
A. We ship via US Postal Service.
Q. How much do you charge for Shipping & Handling?
A. All shipping and handling fees are FREE
in the United States.
Q. Does Save Big Outdoors really put customer
satisfaction above profits?
A. Yes, we do! It is an honor to be able to serve you,
our customers. We know that you could buy somewhere else,
but you have chosen to shop with us. Save Big Outdoors
understands that the customer is first above all else.
Without the customers we could not be in business.
Q. Will Save Big Outdoors give away or sale my
personal information such as my email address or mailing
address?
A. No, Save Big Outdoors will NEVER give away or sale
your personal information.
